Frequently Asked Questions (FAQs)
General Information
What services does MyMac Computer offer?
We specialise in repairs and upgrades for Apple devices, including MacBook, iMac, iPhone, iPad, and Mac Mini. Additionally, we provide data recovery, virus removal, and are an authorised Brother printer and scanner service center.
Do you repair all Apple devices?
Yes, we service a wide range of Apple products, including MacBook, MacBook Air, MacBook Pro, Mac Pro, Mac Mini, iMac, iMac Pro, iPad, and iPhone.
Are your technicians Apple-certified?
Absolutely. Our technicians are Apple-certified, ensuring expert care for your devices. mymaccomputer.com.au
Are you an authorised Brother service center?
Yes, we are an authoried Brother service center, providing warranty and non-warranty repairs for Brother printers and scanners.
Do you use genuine Brother parts for repairs?
We use only genuine Brother parts to ensure the longevity and performance of your devices.
Can you recover lost data from my device?
Yes, we offer data recovery services for accidental deletions, system crashes, and hardware failures. Our “No Data, No Charge” policy ensures you only pay if we successfully recover your data. mymaccomputer.com.au
Do you provide IT support for macOS and iOS?
Yes, we offer comprehensive IT support for both macOS and iOS platforms.
Do I need to book an appointment for repairs?
While walk-ins are welcome, we recommend booking an appointment to ensure prompt service.
What payment methods do you accept?
We accept various payment methods, including Visa, MasterCard, EFTPOS, cash, and direct deposit.
How can I contact MyMac Computer?
Phone: 0481 990 949
Email: info@mymaccomputer.com.au
Contact Form: Contact Us
Do you offer remote support services?
Yes, we provide remote support for certain issues. Please contact us to determine if your issue qualifies for remote assistance.
